Return-Path: Delivered-To: bruce@ceruleanvilla.com Received: from p3plcpnl0536.prod.phx3.secureserver.net by p3plcpnl0536.prod.phx3.secureserver.net (Dovecot) with LMTP id MbrHEVl1F1n8FgAAeABANA for ; Sat, 13 May 2017 14:06:33 -0700 Return-path: Envelope-to: bruce@ceruleanvilla.com Delivery-date: Sat, 13 May 2017 14:06:33 -0700 Received: from mail-yw0-f172.google.com ([209.85.161.172]:35840) by p3plcpnl0536.prod.phx3.secureserver.net with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.88) (envelope-from ) id 1d9eFF-0000Gi-82 for bruce@ceruleanvilla.com; Sat, 13 May 2017 14:06:33 -0700 Received: by mail-yw0-f172.google.com with SMTP id b68so23898009ywe.3 for ; Sat, 13 May 2017 14:06:12 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:in-reply-to:references:from:date:message-id:subject:to :cc; bh=OVmsIV1yIvfoW06RMvVS0Ch1YZuRXcBjV2yQm1dx7xc=; b=e5g3h181TpORh7sCv1sIlnHjW0S2yGd/10t++9AVyXXHKmnltXrVwbB0WzI+k55Bt+ DGvF9WNVD5GwtRO8mp5V6PiOM1o/Ntax8/Wnaj0vk+jM9iDOMztikU85NzA+bampcdv3 FR/AxWet1R1stur+Fe9aOZ9efh1Eo0CPQPh8r1xFvymwkn+qrjQd8xdT7+s4nvIEgBNH O3pE4WGMVN6y4y3IZeJHsbABMbDs9L2dlhLF0mSPPHlxDh6GL7HvYMlLAIhC2cn5zDZb kWUuwvYtfDJzVGAnT2mijBeulwOm8jk6c5r07fVmcNRKgEDX9Szio1eZvryJ3BKzDhEu W9Ww== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:in-reply-to:references:from:date :message-id:subject:to:cc; bh=OVmsIV1yIvfoW06RMvVS0Ch1YZuRXcBjV2yQm1dx7xc=; b=tx6jcM4oSjgQDQQiOSaKhO0cgIuOnYymEHz6US8v62BGzDUTD2NfAC+Shi6/FWhbLJ lhS1NAB2SuTeEE/yt+XJMelQFa1HPnZ17PbGVGJoJ/u1PNXdwRVbxJ4PMXA/HZxTEzXk 62Mzpa5/p8sCwQi+k6Y5FSVJT8wk80uM1U+6du8Q1oRkLF5gRiHSWeqMyJ6Y3zPyl6GK U/IIYTLQVAcy7dSlcPVCXdAw8vKCIf+AyQgyRa4UY66dtsl+FPqG/mUtzd3qyvc9mUdm d3xNDY5J4qId7L2zIsjZeS5Vh8suy4sgIlJslQfozIY83lOw4DA41XGqzdAI+rmahrO2 +6NA== X-Gm-Message-State: AODbwcDt6ygV+Am5ABPRINusTkrzCLCDSDEyH3ltnaqm2vNOlqYXcutu vzUSjQnBt2lvTVJcXblqOPrbUf/e3Q== X-Received: by 10.13.223.6 with SMTP id i6mr8671223ywe.250.1494709552021; Sat, 13 May 2017 14:05:52 -0700 (PDT) MIME-Version: 1.0 Received: by 10.37.228.130 with HTTP; Sat, 13 May 2017 14:05:51 -0700 (PDT) In-Reply-To: <4F2F11DD-D237-42D3-851A-0AFF0E254F13@ceruleanvilla.com> References: <4F2F11DD-D237-42D3-851A-0AFF0E254F13@ceruleanvilla.com> From: Stephen Shackelford Date: Sat, 13 May 2017 17:05:51 -0400 Message-ID: Subject: Re: LaCURE Villas. Stephen Shackelford. Cerulean, Anguilla. June 3-10, 2017. RN5813. To: "bruce@ceruleanvilla.com" Cc: "Jessica Steele (jessica-steele@sbcglobal.net)" , "Rhonda Keay (rhondakeay@hotmail.com)" , Esteban Zorrilla Content-Type: multipart/alternative; boundary="001a114e4b38e41efa054f6e2f65" --001a114e4b38e41efa054f6e2f65 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Bruce and Esteban, Here's the current plan for arrivals, and bedroom assignments: Stefanie and me - arriving June 3 on JetBlue 1487 into SXM at 3:38 pm; Bedroom 9 (which appears to be the master bedroom, right?) Jessica and Stan Steele - arriving June 3 into Anguilla (Jessica is copied here and can send you her arrival details, but she'll definitely be in before Stefanie and I get there); Bedroom 6 Rhonda Keay - arriving June 3 into Anguilla at 6:45 pm (Rhonda is copied here and can get you her flight number if needed); Bedroom 5 Marc and Emily Lewin - arriving June 3 on Seaborne flight into Anguilla from San Juan, at 1:05 pm; bedroom 8 Stan and Naomi Orkin - arriving June 3 on Seaborne flight into Anguilla from San Juan, at 1:05 pm; bedroom 7 Fran and Greg Basbagill - arriving June 3 on Delta Air Lines 461 into SXM at 12:55 pm (**very important to get them out of SXM before Stefanie and I arrive, to keep the surprise!!); bedroom 4 Christine and Mick Santoro - arriving June 4, I'm still waiting for flight info from them; bedroom 2 Ralph Sulser - arriving June 5 on American Airlines 2219 into SXM at 3:13 pm; bedroom 1 We may have two other couples coming, they haven't gotten back to me definitively yet. I'll let you know as soon as I hear. Depending on whether one or both of them are coming, we may need to use the separate guest cottage. By the way, it looks like there's no door between bedrooms 3 and 4. Is that right? And those are two twin beds? Can they be made into a single queen? The first four couples are staying the entire time. The others are staying for only part of the time. Do you need everyone's departure info before we get there, or can people tell you when they get there? On tennis and yoga, people may be interested in both, how far in advance do we have to plan? Fireworks are a great idea, would love to do that for her birthday celebration on June 6! And some kind of live music that night, too. What are our options for that? All the other activities sound great, I'm sure some folks will want to play golf, everyone will want some spa time (not sure when, though), and Stefanie will almost certainly want to do a day trip on a boat. Do we have to decide before we arrive, though? Same for dining reservations. It's hard to plan without Stefanie's input! If you could let us know what sorts of activities we need to book in advance, and how much in advance, that would be very helpful. Then Rhonda, Jessica and I could put our heads together and make some decisions. I'll get back to you with some more food thoughts, but I don't have to plan the full week's worth of food in advance, do I? I had assumed I need to let you know what we want stocked for the first few days, but then Stefanie could speak up when we get there and plan meals for the last several days of the trip (other than the birthday dinner on June 6, which we'll plan via email). Thanks both of you, can't wait for this trip! And happy to set up a call for this week if that's easier than email. --Stephen On Wed, May 10, 2017 at 7:42 PM, bruce@ceruleanvilla.com < bruce@ceruleanvilla.com> wrote: > Dear Mr. Shackelford, > > Please allow me to introduce myself. I am Bruce Hearn, the Estate Manage= r > for Cerulean Villa now for over 15 years. I am delighted that you have > chosen Cerulean for your holiday in the Caribbean. My staff and I look > forward to serving you and providing your family with an amazing vacation= . > > You have wisely selected the Cerulean Experience option which includes > just about everything you would want in a five star resort experience > without the worry of making any cost decisions during your stay. We are > pretty good at fulfilling last minute requests, however the more we have > planned in advance the better. If you haven=E2=80=99t done so already pl= ease visit > our website at http://www.ceruleanvilla.com/rates-and-amenities to see > all the features that are included in your rate. As you can see, there i= s > so much to do that you never have to leave the property. However, you > might want to consider other off-property activities for your group that > are available on Anguilla at an extra charge including dining reservation= s, > boat excursions, horseback riding, golf, scuba, fishing and hikes on an > uninhabited island. > > Since you will be arriving in just over two weeks we should begin to plan > your stay as soon as possible. I understand that you want to keep the tr= ip > a surprise for your wife and we can handle the details by email, but don= =E2=80=99t > hesitate to give me a call on my cell phone (264) 235-8840 if you need to= . > > To get started please review the following questions and provide me what > information you can: > > > 1. List of guests with children=E2=80=99s ages and bedroom assignments= - you > can find floor plans on our website at the following link > http://www.ceruleanvilla.com/floorplans > ) > 2. Arrival and departure details. Are you flying into Anguilla or > St. Maarten? if flying into St. Maarten, a staff member will meet your > group at the airport and accompany you on a private charter boat to > Anguilla. I will arrange transportation to Cerulean > 3. Please let me know of any restrictions or preferences that the chef > should be aware of. I have the following information so far: > 1. Mrs. Shackelford enjoys dirty martinis with blue cheese olives. > 2. Good Champagne (Our house Champagne is Laurent Perrier - let me > know if you have another preference). > 3. Mrs. Shackelford does not eat seafood > 4. Would you like me to make any dining reservations for you at local > restaurants? I will be happy to advise you. > 5. I understand that this trip is a special celebration for the > birthday of Mrs. Shackelford and that we should plan something for the > arrival night and a beach BBQ for June 6. Do you have any specific id= eas? > Live music entertainment for one event is included in your rate, howev= er I > can arrange a band for your arrival night or any other event that you = wish > for an extra charge. Also, we can add fireworks and other entertainme= nt > for the birthday celebration at an extra charge if you wish. > 6. Please let me know if you would like me to arrange the services of > a tennis pro, yoga instructor or and any other services at the propert= y. > 7. We have our own in-house Carita Spa, so I am sure you will want to > schedule some treatments. Please let me have an idea of what time of = day > and the number of treatments I should schedule. > 8. Can I book any outside activities for you such as golf, scuba, > horseback riding. I have access to range of boats and yachts for day > excursions on the water. > > Let me know if you have any other requests of questions. > > We look forward to welcoming you to Cerulean Villa! > > All the best, > > Bruce Hearn > Estate Manager > 9. > > > > > > > On May 9, 2017, at 7:08 PM, Esteban Zorrilla < > esteban.zorrilla@lacure.com> wrote: > Dear Mr. Shackelford, > > As I previously mentioned to you, all of the information that you have > sent me I have shared it with Cerulean=E2=80=99s estate manager, Bruce He= arn. Bruce > feels that it is much more efficient to plan your arrival and stay if he > communicates directly with you, Jessica and Rhonda. I have CC=E2=80=99ed = Bruce in > this message; Bruce=E2=80=99s email address is bruce@ceruleanvilla.com. B= ruce is > aware that this is a surprise trip for Mrs. Shackelford and that for now > you prefer all communications to be via email. You can work directly with > Bruce on stocking the villa with food items and on arranging your first > meals at the house. > Please CC me in your email messages as I will be assisting you and Bruce > when possible. > Kind regards, > > Esteban Zorrilla > Concierge > International +1 416 968 2374 ext. 539 <(416)%20968-2374> > Toll Free +1 800 387 2726 ext. 539 <(800)%20387-2726> > esteban.zorrilla@lacure.com lacurevillas.com > > > > > > 122 Scollard Street, Suite 304 Yorkville Toronto Ontario M5R 1G2 Canad= a > > > > --001a114e4b38e41efa054f6e2f65 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hello Bruce and Esteban,

Here's the= current plan for arrivals, and bedroom assignments:

Stefanie and me - arriving June 3 on JetBlue 1487 into SXM at 3:38 pm; B= edroom 9 (which appears to be the master bedroom, right?)

Jessica and Stan Steele - arriving June 3 into Anguilla (Jessica is= copied here and can send you her arrival details, but she'll definitel= y be in before Stefanie and I get there); Bedroom 6

Rhonda Keay - arriving June 3 into Anguilla at 6:45 pm (Rhonda is copied = here and can get you her flight number if needed); Bedroom 5

=
Marc and Emily Lewin - arriving June 3 on Seaborne flight into A= nguilla from San Juan, at 1:05 pm; bedroom 8

Stan = and Naomi Orkin - arriving June 3 on Seaborne flight into Anguilla from San= Juan, at 1:05 pm; bedroom 7

Fran and Greg Basbagi= ll - arriving June 3 on Delta Air Lines 461 into SXM at 12:55 pm (**very im= portant to get them out of SXM before Stefanie and I arrive, to keep the su= rprise!!); bedroom 4

Christine and Mick Santoro - = arriving June 4, I'm still waiting for flight info from them; bedroom 2=

Ralph Sulser - arriving June 5 on American Airlin= es 2219 into SXM at 3:13 pm; bedroom 1

We may have= two other couples coming, they haven't gotten back to me definitively = yet.=C2=A0 I'll let you know as soon as I hear.=C2=A0 Depending on whet= her one or both of them are coming, we may need to use the separate guest c= ottage. =C2=A0

By the way, it looks like there'= ;s no door between bedrooms 3 and 4.=C2=A0 Is that right?=C2=A0 And those a= re two twin beds?=C2=A0 Can they be made into a single queen?
The first four couples are staying the entire time.=C2=A0 The o= thers are staying for only part of the time.=C2=A0 Do you need everyone'= ;s departure info before we get there, or can people tell you when they get= there?

On tennis and yoga, people may be interest= ed in both, how far in advance do we have to plan?

Fireworks are a great idea, would love to do that for her birthday celebra= tion on June 6!=C2=A0 And some kind of live music that night, too.=C2=A0 Wh= at are our options for that?

All the other activit= ies sound great, I'm sure some folks will want to play golf, everyone w= ill want some spa time (not sure when, though), and Stefanie will almost ce= rtainly want to do a day trip on a boat.=C2=A0 Do we have to decide before = we arrive, though?=C2=A0 Same for dining reservations.=C2=A0 It's hard = to plan without Stefanie's input!=C2=A0 If you could let us know what s= orts of activities we need to book in advance, and how much in advance, tha= t would be very helpful.=C2=A0 Then Rhonda, Jessica and I could put our hea= ds together and make some decisions.

I'll get = back to you with some more food thoughts, but I don't have to plan the = full week's worth of food in advance, do I?=C2=A0 I had assumed I need = to let you know what we want stocked for the first few days, but then Stefa= nie could speak up when we get there and plan meals for the last several da= ys of the trip (other than the birthday dinner on June 6, which we'll p= lan via email).

Thanks both of you, can't wait= for this trip!=C2=A0 And happy to set up a call for this week if that'= s easier than email.

--Stephen



On Wed, May 10, 2017 at 7:42 PM, bruce@ceruleanvilla.com <bruce@ceruleanvilla.com> wrote:
Dear Mr. Shackelford,=

Please allow me to introduce myself.=C2=A0 I am Bruce Hearn, the Esta= te Manager for Cerulean Villa now for over 15 years.=C2=A0 I am delighted t= hat you have chosen Cerulean for your holiday in the Caribbean.=C2=A0 My st= aff and I look forward to serving you and providing your family with an ama= zing vacation.
=C2=A0=C2=A0
You have wisely selected the Cerule= an Experience option which includes just about everything you would want in= a five star resort experience without the worry of making any cost decisio= ns during your stay.=C2=A0 We are pretty good at fulfilling last minute req= uests, however the more we have planned in advance the better.=C2=A0 If you= haven=E2=80=99t done so already please visit our website at=C2=A0htt= p://www.ceruleanvilla.com/rates-and-amenities=C2=A0to see all the = features that are included in your rate.=C2=A0 As you can see, there is so = much to do that you never have to leave the property.=C2=A0 However, you mi= ght want to consider other off-property activities for your group that are = available on Anguilla at an extra charge including dining reservations, boa= t excursions, horseback riding, golf, scuba, fishing and hikes on an uninha= bited island. =C2=A0

Since you will be arriving in just over tw= o weeks we should begin to plan your stay as soon as possible.=C2=A0 I unde= rstand that you want to keep the=C2=A0trip a=C2=A0surprise for your wife = =C2=A0and we can handle the details by email, but don=E2=80=99t hesitate to= give me a call on my cell phone (264) 235-8840 if you need to.

To get started please review the following questions and=C2=A0provide m= e what information you can:=C2=A0

  1. List of guests with children= =E2=80=99s ages and bedroom assignments - you can find floor plans on our w= ebsite at the following link=C2=A0http://www.ceruleanvilla.com/floorplans)
  2. Arrival and departure details.=C2=A0 Are you flying =C2=A0into = Anguilla or St. Maarten? if flying into St. Maarten, a staff member will me= et your group at the airport and accompany you on a private charter boat to= Anguilla. I will arrange transportation to Cerulean
  3. Please let me = know of any restrictions or preferences that the chef should be aware of.= =C2=A0 I have the following information so far:
    1. Mrs. Shackelfor= d enjoys dirty martinis with blue cheese olives.
    2. Good Champagne (Ou= r house Champagne is Laurent Perrier - let me know if you have another pref= erence).
    3. Mrs. Shackelford does not eat seafood
  4. Would y= ou like me to make any dining reservations for you at local restaurants?=C2= =A0 I will be happy to advise you.
  5. I understand that this trip is a= special celebration for the birthday of Mrs. Shackelford and that we shoul= d plan something for the arrival night and a beach BBQ for June 6.=C2=A0 Do= you have any specific ideas?=C2=A0 Live music entertainment for one event = is included in your rate, however I can arrange a band for your arrival nig= ht or any other event that you wish for an extra charge.=C2=A0 Also, we can= add fireworks and other entertainment for the birthday celebration at an e= xtra charge if you wish.=C2=A0
  6. Please let me know if you would like= me to arrange the services of a tennis pro, yoga instructor or and any oth= er services at the property.
  7. We have our own in-house Carita Spa, s= o I am sure you will want to schedule some treatments.=C2=A0 Please let me = have an idea of what time of day and the number of treatments I should sche= dule.






    <= br>


    Dear Mr. Shackelford,
As I previously mentioned to you, all of the information = that you have sent me I have shared it with Cerulean=E2=80=99s estate manag= er, Bruce Hearn. Bruce feels that it is much more efficient to plan your ar= rival and stay if he communicates directly with you, Jessica and Rhonda. I = have CC=E2=80=99ed Bruce in this message; Bruce=E2=80=99s email address is<= span class=3D"m_7509520524803264193Apple-converted-space">=C2=A0bruce@ceruleanvilla.com. Bruce is aware = that this is a surprise trip for Mrs. Shackelford and that for now you pref= er all communications to be via email. You can work directly with Bruce on = stocking the villa with food items and on arranging your first meals at the= house.
Please CC me in your email messages as= I will be assisting you and Bruce when possible.
Kind regards,
=C2=A0
Esteban Zorrilla
Concierge

122 Scollard Street, Suite 304=C2=A0=C2=A0Yorkvill= e=C2=A0=C2=A0Toronto Ontario =C2=A0M5R 1G2 Canada

<= /span>


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