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[107.107.59.141]) by smtp.gmail.com with ESMTPSA id n17sm6647664qtb.6.2017.05.14.08.48.22 for (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Sun, 14 May 2017 08:48:22 -0700 (PDT) From: Stephen Shackelford Content-Type: multipart/alternative; boundary=Apple-Mail-BB031D95-5FAE-4D52-AAC1-BCA8A8181330 Content-Transfer-Encoding: 7bit Mime-Version: 1.0 (1.0) Date: Sun, 14 May 2017 11:48:21 -0400 Subject: Re: LaCURE Villas. Stephen Shackelford. Cerulean, Anguilla. June 3-10, 2017. RN5813. Message-Id: References: <4F2F11DD-D237-42D3-851A-0AFF0E254F13@ceruleanvilla.com> In-Reply-To: To: bruce@ceruleanvilla.com X-Mailer: iPhone Mail (14E304) --Apple-Mail-BB031D95-5FAE-4D52-AAC1-BCA8A8181330 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Bruce, The Santoros are arriving on June 4 to SXM on Delta 461, getting in at 12:55= pm.=20 Will get back to you with times to talk as soon as I hear back from Jessica a= nd Rhonda. Thanks! --Stephen > On May 14, 2017, at 8:49 AM, bruce@ceruleanvilla.com wrote: >=20 > Hi Stephen, >=20 > Good work! This information is very helpful. Please send the additional= arrival information when you have it. I have answered your questions in re= d below. Generally, we can organize activities with short notice, but we sh= ould plan the entertainment, fireworks, boats and dinner reservations in adv= ance. We should plan a quick phone call this week to discuss the birthday c= elebration and work on the other details. Let me know when it would be conv= enient.=20 >=20 > All the best, >=20 > Bruce >=20 >=20 >=20 >=20 >=20 >> On May 13, 2017, at 5:05 PM, Stephen Shackelford wro= te: >>=20 >> Hello Bruce and Esteban, >>=20 >> Here's the current plan for arrivals, and bedroom assignments: >>=20 >> Stefanie and me - arriving June 3 on JetBlue 1487 into SXM at 3:38 pm; Be= droom 9 (which appears to be the master bedroom, right?) Yes, this is the be= st bedroom. >>=20 >> Jessica and Stan Steele - arriving June 3 into Anguilla (Jessica is copie= d here and can send you her arrival details, but she'll definitely be in bef= ore Stefanie and I get there); Bedroom 6 >>=20 >> Rhonda Keay - arriving June 3 into Anguilla at 6:45 pm (Rhonda is copied h= ere and can get you her flight number if needed); Bedroom 5 >>=20 >> Marc and Emily Lewin - arriving June 3 on Seaborne flight into Anguilla f= rom San Juan, at 1:05 pm; bedroom 8 >>=20 >> Stan and Naomi Orkin - arriving June 3 on Seaborne flight into Anguilla f= rom San Juan, at 1:05 pm; bedroom 7 >>=20 >> Fran and Greg Basbagill - arriving June 3 on Delta Air Lines 461 into SXM= at 12:55 pm (**very important to get them out of SXM before Stefanie and I a= rrive, to keep the surprise!!); bedroom 4 >>=20 >> Christine and Mick Santoro - arriving June 4, I'm still waiting for fligh= t info from them; bedroom 2 >>=20 >> Ralph Sulser - arriving June 5 on American Airlines 2219 into SXM at 3:13= pm; bedroom 1 >>=20 >> We may have two other couples coming, they haven't gotten back to me defi= nitively yet. I'll let you know as soon as I hear. Depending on whether on= e or both of them are coming, we may need to use the separate guest cottage.= =20 >>=20 >> By the way, it looks like there's no door between bedrooms 3 and 4. Is t= hat right? And those are two twin beds? Can they be made into a single que= en? Bedrooms 3 & 4 connect though a shared bathroom. We can set up bedroom 3= as a king if you want. >>=20 >> The first four couples are staying the entire time. The others are stayi= ng for only part of the time. Do you need everyone's departure info before w= e get there, or can people tell you when they get there? We can handle depar= tures with 24 hour notice. >>=20 >> On tennis and yoga, people may be interested in both, how far in advance d= o we have to plan? Fortunately this is the off-season so availability may no= t be a problem, so 24 hour notice should be sufficient. >>=20 >> Fireworks are a great idea, would love to do that for her birthday celebr= ation on June 6! And some kind of live music that night, too. What are our= options for that? There are two options for fireworks. There is a pre-packa= ged show that will get everyones attention for about 5 minutes for around $3= ,000. A full =E2=80=9CFourth of July=E2=80=9D show would start at $14,000 f= or 8 - 10 minutes. What is your preference for live music: 1) background m= usic, 2) dance music, 3) interactive participatory music. One band is inclu= ded in the rate, but you might considered a steel drum band for your arrival= dinner ($1,600). I have some suggestions for the birthday celebration, but= it might be easier to speak on the phone. >>=20 >> All the other activities sound great, I'm sure some folks will want to pl= ay golf, everyone will want some spa time (not sure when, though), and Stefa= nie will almost certainly want to do a day trip on a boat. Do we have to de= cide before we arrive, though? Same for dining reservations. It's hard to p= lan without Stefanie's input! If you could let us know what sorts of activi= ties we need to book in advance, and how much in advance, that would be very= helpful. Then Rhonda, Jessica and I could put our heads together and make s= ome decisions. The nice boats are in short supply. The range is about $900= for a half day excursion to $15,000 for a full day on a nice yacht. You ha= ve also a choice between power and sail. Power boats tend to be limited to 1= 2 passengers due to licensing and insurance. Please give me some guidance a= nd I will start looking for a boat for you. Other activities should be avai= lable with 24 hour notice. Dining reservations for large parties will be mor= e difficult. Best to make those in advance. >=20 >> I'll get back to you with some more food thoughts, but I don't have to pl= an the full week's worth of food in advance, do I? I had assumed I need to l= et you know what we want stocked for the first few days, but then Stefanie c= ould speak up when we get there and plan meals for the last several days of t= he trip (other than the birthday dinner on June 6, which we'll plan via emai= l). You get involved with menu planning as much as you want, but typically C= hef Estelle only needs any food restrictions and preferences to get started.= She can tweak the menus once you arrive. >>=20 >> Thanks both of you, can't wait for this trip! And happy to set up a call= for this week if that's easier than email. >>=20 >> --Stephen >>=20 >>=20 >>=20 >>> On Wed, May 10, 2017 at 7:42 PM, bruce@ceruleanvilla.com wrote: >>> Dear Mr. Shackelford, >>>=20 >>> Please allow me to introduce myself. I am Bruce Hearn, the Estate Manag= er for Cerulean Villa now for over 15 years. I am delighted that you have c= hosen Cerulean for your holiday in the Caribbean. My staff and I look forwa= rd to serving you and providing your family with an amazing vacation. >>> =20 >>> You have wisely selected the Cerulean Experience option which includes j= ust about everything you would want in a five star resort experience without= the worry of making any cost decisions during your stay. We are pretty goo= d at fulfilling last minute requests, however the more we have planned in ad= vance the better. If you haven=E2=80=99t done so already please visit our w= ebsite at http://www.ceruleanvilla.com/rates-and-amenities to see all the fe= atures that are included in your rate. As you can see, there is so much to d= o that you never have to leave the property. However, you might want to con= sider other off-property activities for your group that are available on Ang= uilla at an extra charge including dining reservations, boat excursions, hor= seback riding, golf, scuba, fishing and hikes on an uninhabited island. =20 >>>=20 >>> Since you will be arriving in just over two weeks we should begin to pla= n your stay as soon as possible. I understand that you want to keep the tri= p a surprise for your wife and we can handle the details by email, but don=E2= =80=99t hesitate to give me a call on my cell phone (264) 235-8840 if you ne= ed to. >>>=20 >>> To get started please review the following questions and provide me what= information you can:=20 >>>=20 >>> List of guests with children=E2=80=99s ages and bedroom assignments - yo= u can find floor plans on our website at the following link http://www.cerul= eanvilla.com/floorplans) >>> Arrival and departure details. Are you flying into Anguilla or St. Maa= rten? if flying into St. Maarten, a staff member will meet your group at the= airport and accompany you on a private charter boat to Anguilla. I will arr= ange transportation to Cerulean >>> Please let me know of any restrictions or preferences that the chef shou= ld be aware of. I have the following information so far: >>> Mrs. Shackelford enjoys dirty martinis with blue cheese olives. >>> Good Champagne (Our house Champagne is Laurent Perrier - let me know if y= ou have another preference). >>> Mrs. Shackelford does not eat seafood >>> Would you like me to make any dining reservations for you at local resta= urants? I will be happy to advise you. >>> I understand that this trip is a special celebration for the birthday of= Mrs. Shackelford and that we should plan something for the arrival night an= d a beach BBQ for June 6. Do you have any specific ideas? Live music enter= tainment for one event is included in your rate, however I can arrange a ban= d for your arrival night or any other event that you wish for an extra charg= e. Also, we can add fireworks and other entertainment for the birthday cele= bration at an extra charge if you wish.=20 >>> Please let me know if you would like me to arrange the services of a ten= nis pro, yoga instructor or and any other services at the property. >>> We have our own in-house Carita Spa, so I am sure you will want to sched= ule some treatments. Please let me have an idea of what time of day and the= number of treatments I should schedule. >>> Can I book any outside activities for you such as golf, scuba, horseback= riding. I have access to range of boats and yachts for day excursions on th= e water.=20 >>>=20 >>> Let me know if you have any other requests of questions. =20 >>>=20 >>> We look forward to welcoming you to Cerulean Villa! >>>=20 >>> All the best, >>>=20 >>> Bruce Hearn >>> Estate Manager >>>>=20 >>>=20 >>>=20 >>>=20 >>>=20 >>>=20 >>>> On May 9, 2017, at 7:08 PM, Esteban Zorrilla wrote: >>>> Dear Mr. Shackelford, >>>=20 >>>> As I previously mentioned to you, all of the information that you have s= ent me I have shared it with Cerulean=E2=80=99s estate manager, Bruce Hearn.= Bruce feels that it is much more efficient to plan your arrival and stay if= he communicates directly with you, Jessica and Rhonda. I have CC=E2=80=99ed= Bruce in this message; Bruce=E2=80=99s email address is bruce@ceruleanvilla= .com. Bruce is aware that this is a surprise trip for Mrs. Shackelford and t= hat for now you prefer all communications to be via email. You can work dire= ctly with Bruce on stocking the villa with food items and on arranging your f= irst meals at the house. >>>> Please CC me in your email messages as I will be assisting you and Bruc= e when possible. >>>> Kind regards, >>>> =20 >>>> Esteban Zorrilla >>>> Concierge >>>> International +1 416 968 2374 ext. 539 >>>> Toll Free +1 800 387 2726 ext. 539 >>>> esteban.zorrilla@lacure.com lacurevillas.com >>>> >>>> 122 Scollard Street, Suite 304 Yorkville Toronto Ontario M5R 1G2 Can= ada >>>>=20 >>>> >>>=20 >>=20 >=20 --Apple-Mail-BB031D95-5FAE-4D52-AAC1-BCA8A8181330 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
Hi Bruce,

The Santoros are arriving o= n June 4 to SXM on Delta 461, getting in at 12:55 pm. 

Will get back t= o you with times to talk as soon as I hear back from Jessica and Rhonda. Tha= nks!

--Stephen

On May 1= 4, 2017, at 8:49 AM, bruce@cerule= anvilla.com wrote:

Hi Stephen,

Good work!  This information is very  helpful. &n= bsp;Please send the additional arrival information when you have it.  I= have answered your questions in red below.  Generally, we can organize= activities with short notice, but we should plan the entertainment, firewor= ks, boats and dinner reservations in advance.  We should plan a quick p= hone call this week to discuss the birthday celebration and work on the othe= r details.  Let me know when it would be convenient. 

All the best,

Bruce





On May 13, 2017, at 5:= 05 PM, Stephen Shackelford <ssjr2723@gmail.com> wrote:

Hello Bruce and Esteban,
Here's the current plan f= or arrivals, and bedroom assignments:

Stefanie and me - arriving June 3 on JetBlue 1487 into S= XM at 3:38 pm; Bedroom 9 (which appears to be the master bedroom, right?) Yes, this is the best bedroom.
=

Jessica and Stan Steele= - arriving June 3 into Anguilla (Jessica is copied here and can send you he= r arrival details, but she'll definitely be in before Stefanie and I get the= re); Bedroom 6

Rho= nda Keay - arriving June 3 into Anguilla at 6:45 pm (Rhonda is copied here a= nd can get you her flight number if needed); Bedroom 5
=
Marc and Emily Lewin - arriving June 3 o= n Seaborne flight into Anguilla from San Juan, at 1:05 pm; bedroom 8

Stan and Naomi Orkin - ar= riving June 3 on Seaborne flight into Anguilla from San Juan, at 1:05 pm; be= droom 7

Fran and G= reg Basbagill - arriving June 3 on Delta Air Lines 461 into SXM at 12:55 pm (= **very important to get them out of SXM before Stefanie and I arrive, to kee= p the surprise!!); bedroom 4

Christine and Mick Santoro - arriving June 4, I'm still waiting fo= r flight info from them; bedroom 2

Ralph Sulser - arriving June 5 on American Airlines 2219 in= to SXM at 3:13 pm; bedroom 1

We may have two other couples coming, they haven't gotten back to m= e definitively yet.  I'll let you know as soon as I hear.  Dependi= ng on whether one or both of them are coming, we may need to use the separat= e guest cottage.  

By the way, it looks like there's no door between bedrooms 3 and 4.&nb= sp; Is that right?  And those are two twin beds?  Can they be made= into a single queen? Bedrooms 3 & 4 c= onnect though a shared bathroom.  We can set up bedroom 3 as a king if y= ou want.

Th= e first four couples are staying the entire time.  The others are stayi= ng for only part of the time.  Do you need everyone's departure info be= fore we get there, or can people tell you when they get there? We can handle departures with 24 hour notice.

On tennis and yoga, p= eople may be interested in both, how far in advance do we have to plan? Fortunately this is the off-season so availab= ility may not be a problem, so 24 hour notice should be sufficient.

Fireworks are a gre= at idea, would love to do that for her birthday celebration on June 6! = And some kind of live music that night, too.  What are our options for= that? There are two options for firework= s. There is a pre-packaged show that will get everyones attention for a= bout 5 minutes for around $3,000.  A full =E2=80=9CFourth of J= uly=E2=80=9D show would start at $14,000 for 8 - 10 minutes.  What is y= our preference for live music:  1) background music, 2) dance music, 3)= interactive participatory music.  One band is included in the rate, bu= t you might considered a steel drum band for your arrival dinner ($1,60= 0).  I have some suggestions for the birthday celebration, but it&= nbsp;might be easier to speak on the phone.

All the other activities sound great, I'm su= re some folks will want to play golf, everyone will want some spa time (not s= ure when, though), and Stefanie will almost certainly want to do a day trip o= n a boat.  Do we have to decide before we arrive, though?  Same fo= r dining reservations.  It's hard to plan without Stefanie's input!&nbs= p; If you could let us know what sorts of activities we need to book in adva= nce, and how much in advance, that would be very helpful.  Then Rhonda,= Jessica and I could put our heads together and make some decisions.  <= font color=3D"#ff2600" class=3D"">The nice boats are in short supply.  = The range is about $900 for a half day excursion to $15,000 for a full day o= n a nice yacht.  You have also a choice between power and sail.  P= ower boats tend to be limited to 12 passengers due to licensing and ins= urance.  Please give  me some guidance and I will start looking fo= r a boat for you.  Other activities should be available with 24 ho= ur notice. Dining reservations for large parties will be more difficult. &nb= sp;Best to make those in advance.

I'll get back to you with some more food thou= ghts, but I don't have to plan the full week's worth of food in advance, do I= ?  I had assumed I need to let you know what we want stocked for the fi= rst few days, but then Stefanie could speak up when we get there and plan me= als for the last several days of the trip (other than the birthday dinner on= June 6, which we'll plan via email). You get involved with menu planning as much as you want, but typically Che= f Estelle only needs any food restrictions and preferences to get started. &= nbsp;She can tweak=  the menus once you arrive.
<= br class=3D"">
Thanks both of you, can't wait for this t= rip!  And happy to set up a call for this week if that's easier than em= ail.

--Stephen


=

O= n Wed, May 10, 2017 at 7:42 PM, bruce@ceruleanvilla.com <bruce@cer= uleanvilla.com> wrote:
Dear Mr. Shackelford,
<= div class=3D"">
= Please allow me to introduce myself.  I am Bruce Hearn= , the Estate Manager for Cerulean Villa now for over 15 years.  I am de= lighted that you have chosen Cerulean for your holiday in the Caribbean.&nbs= p; My staff and I look forward to serving you and providing your family with= an amazing vacation.
 &nb= sp;
You have wisely select= ed the Cerulean Experience option which includes just about everything you w= ould want in a five star resort experience without the worry of making any c= ost decisions during your stay.  We are pretty good at fulfilling last m= inute requests, however the more we have planned in advance the better. = ; If you haven=E2=80=99t done so already please visit our website at http://www.ceruleanvilla.com/rates-and-amenities=  to see all the features that are included in your rate.  As y= ou can see, there is so much to do that you never have to leave the property= .  However, you might want to consider other off-property activities fo= r your group that are available on Anguilla at an extra charge including din= ing reservations, boat excursions, horseback riding, golf, scuba, fishing an= d hikes on an uninhabited island.  

Since= you will be arriving in just over two weeks we should begin to plan your st= ay as soon as possible.  I understand that you want to keep the tr= ip a surprise for your wife  and we can handle the details by emai= l, but don=E2=80=99t hesitate to give me a call on my cell phone (2= 64) 235-8840 if you need to.

To get starte= d please review the following questions and provide me what information= you can: 

  1. List of guests with children=E2=80=99s ages and bedroom assignments - you= can find floor plans on our website at the following link http://= www.ceruleanvilla.com/floorplans)
  2. Arr= ival and departure details.  Are you flying  into Anguilla or St. M= aarten? if flying into St. Maarten, a staff member will meet your group at t= he airport and accompany you on a private charter boat to Anguilla. I will a= rrange transportation to Cerulean
  3. Please let me know of a= ny restrictions or preferences that the chef should be aware of.  I hav= e the following information so far:
    1. Mrs. S= hackelford enjoys dirty martinis with blue cheese olives.
    2. Good Champagne (Our house Champagne is Laurent Perrier - let me know if you= have another preference).
    3. Mrs. Shackelford does not eat s= eafood
  4. Would you like me to make any dining reservat= ions for you at local restaurants?  I will be happy to advise you.
    5. =
  5. I understand that this trip is a special celebration for the b= irthday of Mrs. Shackelford and that we should plan something for the arriva= l night and a beach BBQ for June 6.  Do you have any specific ideas?&nb= sp; Live music entertainment for one event is included in your rate, however= I can arrange a band for your arrival night or any other event that you wis= h for an extra charge.  Also, we can add fireworks and other entertainm= ent for the birthday celebration at an extra charge if you wish. 
    6. <= li class=3D"">Please let me know if you would like me to arrange the service= s of a tennis pro, yoga instructor or and any other services at the property= .
  6. We have our own in-house Carita Spa, so I am sure you w= ill want to schedule some treatments.  Please let me have an idea of wh= at time of day and the number of treatments I should schedule.
  7. Can I book any outside activities for you such as golf= , scuba, horseback riding. I have access to range of boats and yachts for da= y excursions on the water. 

    <= div class=3D"">Let me know if you have any other requests of questions. &nbs= p;

We look forward= to welcoming you to Cerulean Villa!

All the best,

<= div class=3D"">Bruce Hearn
Estate Manager



    =


    On May 9, 2017, at 7:08 PM, Esteban Zorrilla <esteban= .zorrilla@lacure.com> wrote:
    Dear Mr. Shackelford,<= /span>
    • =
    As I previously mentioned to you, all of the information that you have= sent me I have shared it with Cerulean=E2=80=99s estate manager, Bruce Hear= n. Bruce feels that it is much more efficient to plan your arrival and stay i= f he communicates directly with you, Jessica and Rhonda. I have CC=E2=80=99e= d Bruce in this message; Bruce=E2=80=99s email address is bruce@ceruleanvilla.com. Bruce is aware that this is= a surprise trip for Mrs. Shackelford and that for now you prefer all commun= ications to be via email. You can work directly with Bruce on stocking the v= illa with food items and on arranging your first meals at the house.
    Please CC me in your e= mail messages as I will be assisting you and Bruce when possible.
    Kind regards,
     
    Esteban Zorrill= a
    Concierge
    International +1 416 968 2374 ext. 539
    Toll Free += 1 800 387 2726 ext. 539
    esteban.zorrilla@lac= ure.com  lacurevillas.com
    <image001.png><image002.png&g= t;<image003.png>

    122 Scollard S= treet, Suite 304  Yorkville  Toronto Ontario  M5R 1= G2 Canada



    <= /div>
    = --Apple-Mail-BB031D95-5FAE-4D52-AAC1-BCA8A8181330--