Return-Path: Delivered-To: bruce@ceruleanvilla.com Received: from p3plcpnl0536.prod.phx3.secureserver.net by p3plcpnl0536.prod.phx3.secureserver.net (Dovecot) with LMTP id Qbt2O0KnGVlkNwAAeABANA for ; Mon, 15 May 2017 06:04:03 -0700 Return-path: Envelope-to: bruce@ceruleanvilla.com Delivery-date: Mon, 15 May 2017 06:04:03 -0700 Received: from nm2-vm6.bullet.mail.gq1.yahoo.com ([98.136.218.133]:50396) by p3plcpnl0536.prod.phx3.secureserver.net with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.88) (envelope-from ) id 1dAFfO-0003Jm-DR for bruce@ceruleanvilla.com; Mon, 15 May 2017 06:04:02 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sbcglobal.net; s=s2048; t=1494853400; bh=GSMEkoAv61FrYHL2RxEYSLWEwmACBIqAAykAI1N6jE0=; h=Subject:From:In-Reply-To:Date:Cc:References:To:From:Subject; b=S+/2xBRMoI+qWH/2xrvFtwCxlI5IIw+WznDQTvDmqmK3Dd/EeOMg6IsdxjB3aRwqzl38jWo8UDEoG0BXKGvmSOaTmZhJaI406qLZFb6ve0hwhdVj4Ip/qm3Tm1uX08P9XQJnX6sCsms/S7vthicuFeS5fjy2UMw22v26zPRiZ+SYF1vm5tb3491lWLj/wpRycyNr7mNRSy42bL9FqEA/mJXHvMUntRq9n2ZvJuQyem3y+PF6qtmPest92Yu8d32J8kB108j7NrV+XQIlyw38ZsIyG4qPjJsMxlSrxPWoKVX6kJtyrVr9mHrb/hba/gv4zrd9aAU2bZWvGsNBl3iylw== Received: from [98.137.12.191] by nm2.bullet.mail.gq1.yahoo.com with NNFMP; 15 May 2017 13:03:20 -0000 Received: from [98.136.164.72] by tm12.bullet.mail.gq1.yahoo.com with NNFMP; 15 May 2017 13:03:20 -0000 Received: from [127.0.0.1] by smtp234.mail.gq1.yahoo.com with NNFMP; 15 May 2017 13:03:20 -0000 X-Yahoo-Newman-Id: 876917.24735.bm@smtp234.mail.gq1.yahoo.com X-Yahoo-Newman-Property: ymail-3 X-YMail-OSG: sHR_AbUVM1nGo8VM_s27WTw0HTwZ_mjRNYNe_FCPcFZfCFI MgVKeDUQzLZ7ykAPG5u3aw1mbQsOpCVhLxmkhZITBwYl9opEQXYiLnUzC02_ 2RRSBGx_cnnNg.4M_ImafCPVOICcNMborhpf7B9GjCmAEzhdbHRo.3tcULM7 gvx4Xa6Yc.nuNoMPT7JXtWte_0s4rreRP46FNriPWS2uPnJjE8_G.wab1R6r l9rfrRvKd4NrMv7.YWdmowidbYfITAQOYlKEv943LN1XgAGrQeTEt505hadE 5ewr8iBYLN6_1q4CN9txd90ZMrcQ6u4z_CXO5H4IrhP2idj.T2JMrcFoEZxZ ZPEfgGubCDzbzcu55nEhbcOO.RIn.9T8oJVZtZ74xvW9Qh3vNDtC.3YU.W2v AQ9PXSUjpBzgorJmrcsKrD0CLJrQ36oI4U8_qb9KZ7v8QFzPgySQ1DNa89d8 sJPnrySrlofiQpvkdNJtplNO5xExBJjp2Kx4f3ihl.X6hcraDoN5hSOXaBed XMZEg17NabqawD.tdq__wooJgBRfwaDdRyNVRXIqmX.7ZJPzv5jwxmZL5Uc6 Q8qfsSKofU4LR2Q-- X-Yahoo-SMTP: dzziICWswBClDg59M3CHgD4.S.QBRP6Se6ywO_PaHR_813PngUTJ3Z0- Content-Type: multipart/alternative; boundary=Apple-Mail-E61D95E8-B027-4712-916F-EE8FCFF3E236 Mime-Version: 1.0 (1.0) Subject: Re: LaCURE Villas. Stephen Shackelford. Cerulean, Anguilla. June 3-10, 2017. RN5813. From: Jessica Yahoo X-Mailer: iPhone Mail (14E304) In-Reply-To: Date: Mon, 15 May 2017 08:03:17 -0500 Cc: "bruce@ceruleanvilla.com" , "Rhonda Keay (rhondakeay@hotmail.com)" , Esteban Zorrilla Content-Transfer-Encoding: 7bit Message-Id: References: <4F2F11DD-D237-42D3-851A-0AFF0E254F13@ceruleanvilla.com> To: Stephen Shackelford --Apple-Mail-E61D95E8-B027-4712-916F-EE8FCFF3E236 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Our flight info has changed a bit (we arrive 30 mins earlier) and is as foll= ows:=20 Arrive AXA June 3 12:35 PM flight 7272=20 Depart AXA June 10 8:00 AM flight 7288 I believe the Lewins and the Orkins are on the same flights as us.=20 On May 13, 2017, at 4:05 PM, Stephen Shackelford wrote:= > Hello Bruce and Esteban, >=20 > Here's the current plan for arrivals, and bedroom assignments: >=20 > Stefanie and me - arriving June 3 on JetBlue 1487 into SXM at 3:38 pm; Bed= room 9 (which appears to be the master bedroom, right?) >=20 > Jessica and Stan Steele - arriving June 3 into Anguilla (Jessica is copied= here and can send you her arrival details, but she'll definitely be in befo= re Stefanie and I get there); Bedroom 6 >=20 > Rhonda Keay - arriving June 3 into Anguilla at 6:45 pm (Rhonda is copied h= ere and can get you her flight number if needed); Bedroom 5 >=20 > Marc and Emily Lewin - arriving June 3 on Seaborne flight into Anguilla fr= om San Juan, at 1:05 pm; bedroom 8 >=20 > Stan and Naomi Orkin - arriving June 3 on Seaborne flight into Anguilla fr= om San Juan, at 1:05 pm; bedroom 7 >=20 > Fran and Greg Basbagill - arriving June 3 on Delta Air Lines 461 into SXM a= t 12:55 pm (**very important to get them out of SXM before Stefanie and I ar= rive, to keep the surprise!!); bedroom 4 >=20 > Christine and Mick Santoro - arriving June 4, I'm still waiting for flight= info from them; bedroom 2 >=20 > Ralph Sulser - arriving June 5 on American Airlines 2219 into SXM at 3:13 p= m; bedroom 1 >=20 > We may have two other couples coming, they haven't gotten back to me defin= itively yet. I'll let you know as soon as I hear. Depending on whether one= or both of them are coming, we may need to use the separate guest cottage. = =20 >=20 > By the way, it looks like there's no door between bedrooms 3 and 4. Is th= at right? And those are two twin beds? Can they be made into a single quee= n? >=20 > The first four couples are staying the entire time. The others are stayin= g for only part of the time. Do you need everyone's departure info before w= e get there, or can people tell you when they get there? >=20 > On tennis and yoga, people may be interested in both, how far in advance d= o we have to plan? >=20 > Fireworks are a great idea, would love to do that for her birthday celebra= tion on June 6! And some kind of live music that night, too. What are our o= ptions for that? >=20 > All the other activities sound great, I'm sure some folks will want to pla= y golf, everyone will want some spa time (not sure when, though), and Stefan= ie will almost certainly want to do a day trip on a boat. Do we have to dec= ide before we arrive, though? Same for dining reservations. It's hard to p= lan without Stefanie's input! If you could let us know what sorts of activi= ties we need to book in advance, and how much in advance, that would be very= helpful. Then Rhonda, Jessica and I could put our heads together and make s= ome decisions. >=20 > I'll get back to you with some more food thoughts, but I don't have to pla= n the full week's worth of food in advance, do I? I had assumed I need to l= et you know what we want stocked for the first few days, but then Stefanie c= ould speak up when we get there and plan meals for the last several days of t= he trip (other than the birthday dinner on June 6, which we'll plan via emai= l). >=20 > Thanks both of you, can't wait for this trip! And happy to set up a call f= or this week if that's easier than email. >=20 > --Stephen >=20 >=20 >=20 >> On Wed, May 10, 2017 at 7:42 PM, bruce@ceruleanvilla.com wrote: >> Dear Mr. Shackelford, >>=20 >> Please allow me to introduce myself. I am Bruce Hearn, the Estate Manage= r for Cerulean Villa now for over 15 years. I am delighted that you have ch= osen Cerulean for your holiday in the Caribbean. My staff and I look forwar= d to serving you and providing your family with an amazing vacation. >> =20 >> You have wisely selected the Cerulean Experience option which includes ju= st about everything you would want in a five star resort experience without t= he worry of making any cost decisions during your stay. We are pretty good a= t fulfilling last minute requests, however the more we have planned in advan= ce the better. If you haven=E2=80=99t done so already please visit our webs= ite at http://www.ceruleanvilla.com/rates-and-amenities to see all the featu= res that are included in your rate. As you can see, there is so much to do t= hat you never have to leave the property. However, you might want to consid= er other off-property activities for your group that are available on Anguil= la at an extra charge including dining reservations, boat excursions, horseb= ack riding, golf, scuba, fishing and hikes on an uninhabited island.=20 >>=20 >> Since you will be arriving in just over two weeks we should begin to plan= your stay as soon as possible. I understand that you want to keep the trip= a surprise for your wife and we can handle the details by email, but don=E2= =80=99t hesitate to give me a call on my cell phone (264) 235-8840 if you ne= ed to. >>=20 >> To get started please review the following questions and provide me what i= nformation you can:=20 >>=20 >> List of guests with children=E2=80=99s ages and bedroom assignments - you= can find floor plans on our website at the following link http://www.cerule= anvilla.com/floorplans) >> Arrival and departure details. Are you flying into Anguilla or St. Maar= ten? if flying into St. Maarten, a staff member will meet your group at the a= irport and accompany you on a private charter boat to Anguilla. I will arran= ge transportation to Cerulean >> Please let me know of any restrictions or preferences that the chef shoul= d be aware of. I have the following information so far: >> Mrs. Shackelford enjoys dirty martinis with blue cheese olives. >> Good Champagne (Our house Champagne is Laurent Perrier - let me know if y= ou have another preference). >> Mrs. Shackelford does not eat seafood >> Would you like me to make any dining reservations for you at local restau= rants? I will be happy to advise you. >> I understand that this trip is a special celebration for the birthday of M= rs. Shackelford and that we should plan something for the arrival night and a= beach BBQ for June 6. Do you have any specific ideas? Live music entertai= nment for one event is included in your rate, however I can arrange a band f= or your arrival night or any other event that you wish for an extra charge. = Also, we can add fireworks and other entertainment for the birthday celebra= tion at an extra charge if you wish.=20 >> Please let me know if you would like me to arrange the services of a tenn= is pro, yoga instructor or and any other services at the property. >> We have our own in-house Carita Spa, so I am sure you will want to schedu= le some treatments. Please let me have an idea of what time of day and the n= umber of treatments I should schedule. >> Can I book any outside activities for you such as golf, scuba, horseback r= iding. I have access to range of boats and yachts for day excursions on the w= ater.=20 >>=20 >> Let me know if you have any other requests of questions. =20 >>=20 >> We look forward to welcoming you to Cerulean Villa! >>=20 >> All the best, >>=20 >> Bruce Hearn >> Estate Manager >>=20 >>=20 >>=20 >>=20 >>=20 >>> On May 9, 2017, at 7:08 PM, Esteban Zorrilla wrote: >>> Dear Mr. Shackelford, >>=20 >>> As I previously mentioned to you, all of the information that you have s= ent me I have shared it with Cerulean=E2=80=99s estate manager, Bruce Hearn.= Bruce feels that it is much more efficient to plan your arrival and stay if= he communicates directly with you, Jessica and Rhonda. I have CC=E2=80=99ed= Bruce in this message; Bruce=E2=80=99s email address is bruce@ceruleanvilla= .com. Bruce is aware that this is a surprise trip for Mrs. Shackelford and t= hat for now you prefer all communications to be via email. You can work dire= ctly with Bruce on stocking the villa with food items and on arranging your f= irst meals at the house. >>> Please CC me in your email messages as I will be assisting you and Bruce= when possible. >>> Kind regards, >>> =20 >>> Esteban Zorrilla >>> Concierge >>> International +1 416 968 2374 ext. 539 >>> Toll Free +1 800 387 2726 ext. 539 >>> esteban.zorrilla@lacure.com lacurevillas.com >>> >>> 122 Scollard Street, Suite 304 Yorkville Toronto Ontario M5R 1G2 Cana= da >>>=20 >>> >=20 --Apple-Mail-E61D95E8-B027-4712-916F-EE8FCFF3E236 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
Our flight info has chan= ged a bit (we arrive 30 mins earlier) and is as follows: 
Arr= ive AXA June 3 12:35 PM flight 7272 
Depart AXA June 10 8:00 A= M flight 7288

I believe the Lewins and the Orkins a= re on the same flights as us. 


On May 13, 2= 017, at 4:05 PM, Stephen Shackelford <ssjr2723@gmail.com> wrote:

=
Hello Bruce and Esteban,

Here's the= current plan for arrivals, and bedroom assignments:

Stefanie and me - arriving June 3 on JetBlue 1487 into SXM at 3:38 pm; Bed= room 9 (which appears to be the master bedroom, right?)

=
Jessica and Stan Steele - arriving June 3 into Anguilla (Jessica is cop= ied here and can send you her arrival details, but she'll definitely be in b= efore Stefanie and I get there); Bedroom 6

Rhonda K= eay - arriving June 3 into Anguilla at 6:45 pm (Rhonda is copied here and ca= n get you her flight number if needed); Bedroom 5

M= arc and Emily Lewin - arriving June 3 on Seaborne flight into Anguilla from S= an Juan, at 1:05 pm; bedroom 8

Stan and Naomi Orkin= - arriving June 3 on Seaborne flight into Anguilla from San Juan, at 1:05 p= m; bedroom 7

Fran and Greg Basbagill - arriving Jun= e 3 on Delta Air Lines 461 into SXM at 12:55 pm (**very important to get the= m out of SXM before Stefanie and I arrive, to keep the surprise!!); bedroom 4=

Christine and Mick Santoro - arriving June 4, I'm s= till waiting for flight info from them; bedroom 2

R= alph Sulser - arriving June 5 on American Airlines 2219 into SXM at 3:13 pm;= bedroom 1

We may have two other couples coming, th= ey haven't gotten back to me definitively yet.  I'll let you know as so= on as I hear.  Depending on whether one or both of them are coming, we m= ay need to use the separate guest cottage.  

B= y the way, it looks like there's no door between bedrooms 3 and 4.  Is t= hat right?  And those are two twin beds?  Can they be made into a s= ingle queen?

The first four couples are staying the= entire time.  The others are staying for only part of the time.  D= o you need everyone's departure info before we get there, or can people tell= you when they get there?

On tennis and yoga, peopl= e may be interested in both, how far in advance do we have to plan?

Fireworks are a great idea, would love to do that for her b= irthday celebration on June 6!  And some kind of live music that night,= too.  What are our options for that?

All the o= ther activities sound great, I'm sure some folks will want to play golf, eve= ryone will want some spa time (not sure when, though), and Stefanie will alm= ost certainly want to do a day trip on a boat.  Do we have to decide be= fore we arrive, though?  Same for dining reservations.  It's hard t= o plan without Stefanie's input!  If you could let us know what sorts o= f activities we need to book in advance, and how much in advance, that would= be very helpful.  Then Rhonda, Jessica and I could put our heads toget= her and make some decisions.

I'll get back to you w= ith some more food thoughts, but I don't have to plan the full week's worth o= f food in advance, do I?  I had assumed I need to let you know what we w= ant stocked for the first few days, but then Stefanie could speak up when we= get there and plan meals for the last several days of the trip (other than t= he birthday dinner on June 6, which we'll plan via email).

Thanks both of you, can't wait for this trip!  And happy to set= up a call for this week if that's easier than email.

--Stephen



On Wed, May 10, 2017 at 7:42 PM, bruce@ceruleanvilla.com <bruce= @ceruleanvilla.com> wrote:
Dea= r Mr. Shackelford,

Please allow me to introduce myself.  I a= m Bruce Hearn, the Estate Manager for Cerulean Villa now for over 15 years.&= nbsp; I am delighted that you have chosen Cerulean for your holiday in the C= aribbean.  My staff and I look forward to serving you and providing you= r family with an amazing vacation.
=   
You have wisely s= elected the Cerulean Experience option which includes just about everything y= ou would want in a five star resort experience without the worry of making a= ny cost decisions during your stay.  We are pretty good at fulfilling l= ast minute requests, however the more we have planned in advance the better.=   If you haven=E2=80=99t done so already please visit our website at&nb= sp;http://www.ceruleanvilla.com/rates-and-amenities to see a= ll the features that are included in your rate.  As you can see, there i= s so much to do that you never have to leave the property.  However, yo= u might want to consider other off-property activities for your group that a= re available on Anguilla at an extra charge including dining reservations, b= oat excursions, horseback riding, golf, scuba, fishing and hikes on an uninh= abited island.  

Since you will be arriving in just over two= weeks we should begin to plan your stay as soon as possible.  I unders= tand that you want to keep the trip a surprise for your wife  = ;and we can handle the details by email, but don=E2=80=99t hesitate to give m= e a call on my cell phone (264) 235-8840 if you need to.
=
To get= started please review the following questions and provide me what info= rmation you can: 

  1. List of guests with children=E2=80=99s ag= es and bedroom assignments - you can find floor plans on our website at the f= ollowing link http://www.ceruleanvilla.com/floorplans)
  2. Arriv= al and departure details.  Are you flying  into Anguilla or St. Ma= arten? if flying into St. Maarten, a staff member will meet your group at th= e airport and accompany you on a private charter boat to Anguilla. I will ar= range transportation to Cerulean
  3. Please let me know of any restricti= ons or preferences that the chef should be aware of.  I have the follow= ing information so far:
    1. Mrs. Shackelford enjoys dirty martinis w= ith blue cheese olives.
    2. Good Champagne (Our house Champagne is Laure= nt Perrier - let me know if you have another preference).
    3. Mrs. Shack= elford does not eat seafood
  4. Would you like me to make any dinin= g reservations for you at local restaurants?  I will be happy to advise= you.
  5. I understand that this trip is a special celebration for the b= irthday of Mrs. Shackelford and that we should plan something for the arriva= l night and a beach BBQ for June 6.  Do you have any specific ideas?&nb= sp; Live music entertainment for one event is included in your rate, however= I can arrange a band for your arrival night or any other event that you wis= h for an extra charge.  Also, we can add fireworks and other entertainm= ent for the birthday celebration at an extra charge if you wish. 
    6. <= li>Please let me know if you would like me to arrange the services of a tenn= is pro, yoga instructor or and any other services at the property.
  6. W= e have our own in-house Carita Spa, so I am sure you will want to schedule s= ome treatments.  Please let me have an idea of what time of day and the= number of treatments I should schedule.
  7. Can I book any outside= activities for you such as golf, scuba, horseback riding. I have access to r= ange of boats and yachts for day excursions on the water. 
    Let me know if you have any other requests of questions.  =

    We look forward to welcoming you to Cerulean Villa= !

    All the best,

    Bruce Hear= n
    Estate Manager





    On May 9= , 2017, at 7:08 PM, Esteban Zorrilla <esteban.zorrilla@lacure.com> wrote:
    Dear Mr= . Shackelford,
As I previously mentioned to you, all of the i= nformation that you have sent me I have shared it with Cerulean=E2=80=99s es= tate manager, Bruce Hearn. Bruce feels that it is much more efficient to pla= n your arrival and stay if he communicates directly with you, Jessica and Rh= onda. I have CC=E2=80=99ed Bruce in this message; Bruce=E2=80=99s email addr= ess is bruce@ceruleanvilla.com. Bruce is aw= are that this is a surprise trip for Mrs. Shackelford and that for now you p= refer all communications to be via email. You can work directly with Bruce o= n stocking the villa with food items and on arranging your first meals at th= e house.
Please CC me in your email messages as I= will be assisting you and Bruce when possible.
= Kind regards,
 
Esteban Zorrilla
Concierge
International +1 416 968 2374 ext. 539
Toll Free&nb= sp;+1 800 387 2726 ext. 539
esteban.zorrilla@lacure.com  lacurevillas.com<= span style=3D"font-size:13.5pt;font-family:Verdana,sans-serif">

122 Scollard Street, Suite 304  Yorkville&nb= sp; Toronto Ontario  M5R 1G2 Canada



= --Apple-Mail-E61D95E8-B027-4712-916F-EE8FCFF3E236--